About the Job
The Sales Associate will be based out of our Chatsworth, CA location. This is an intermediate-level position at a globally leading LED display manufacturer. The candidate will be responsible for sales on the East Coast.
The Sales Associate will work directly with our customers, Accounting, and Warehouse teams to ensure customers receive the best service and support. This is a highly collaborative role, which requires excellent organization, attention to detail, clear communication, and a passion for problem-solving.
Responsibilities
Reporting to the Managing Director, the Sales Associate provides the following contributions to the team:
- Contacts regular and prospective customers to demonstrate products, explain product features, and solicit orders; Recommends products to customers, based on customers' needs and interests; Answers customers' questions about products, prices, availability, product uses, and credit terms.
- Estimates or quotes prices, credits or contract terms, warranties, and delivery dates.
- Consults with clients after sales or contract signings to resolve problems and to provide ongoing support.
- Resolves customer complaints regarding sales and service.
- Plans and directs staffing, training, and performance evaluations to develop and control sales and service programs.
- Determines price schedules and discount rates.
- Reviews operational records and reports to project sales and determine profitability.
- Monitors customer preferences to determine focus of sales efforts.
- Prepares budgets and approve budget expenditures.
- Consults with department heads to plan advertising services and to secure information on equipment and customer specifications.
- Confers with potential customers regarding equipment needs and advises customers on types of equipment to purchase.
Qualifications
To succeed in this role, you have the following skills and qualifications under your belt:
- Previous experience in sales in the Entertainment Industry
- Ability to build rapport with clients
- Knowledge of video-related products and subsequent terminology
- Strong analytical and troubleshooting skills
- Strong attention to detail
- Excellent written and verbal communication skills
Preferred Skills
- 3-5 years Sales experience in the Entertainment Industry
- Bachelor’s or master’s degree in Business preferred
- Familiarity and understanding of LED displays
- Live event production industry experience
- Mandarin/English speaking
Benefits
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
Who We Are
ROE Visual is the leading LED creative display manufacturer in the industry. With adaptive LED platforms for every installation, they’re committed to going the extra mile for any creative vision. Carefully selected high-end components, the latest technology, in-depth knowledge, and stores of passion go into every product that bears the ROE name.
Being familiar with the challenges of their market, ROE offers only the most intuitive solutions for the creatives, designers, and technicians who rely on their LED products to deliver a flawless performance every time. This quality standard is the reason ROE has quickly become the industry standard, making its way onto stages and the big screen worldwide.
Your Stage. Our Passion.
